TRansport Innovation for disabled People needs Satisfaction



Today’s transport systems remain largely inaccessible for people with disabilities. Inaccessible transport compromises their equal access to important services, job opportunities, education, overall lifestyle choices and capacity for independent living and reinforces a cycle of poverty.

Focusing on the needs of persons with disabilities, we indirectly address those other categories of people facing access or mobility barriers to current urban transport systems due to age, health, and even language.

By ratifying EU Treaties and the UN Convention on the Rights of Persons with Disabilities, EU Member States have committed themselves to respect the rights of people with disabilities for independent living and to provide equal opportunities to enjoy seamless, accessible and independent travel.

This, however, has yet to materialize for disabled people in large parts of the EU.


The ambition of the TRIPS project is to take practical steps to address and pre-empt discrimination against disabled people in future mobility solutions by empowering them to play a central role in their design.

The project puts forward:

  • a co-design approach that empowers disabled users to take part in the innovation of transport solutions and which underpins Mandate 473:
    Design-for-All to eliminate discrimination and improve Access-for-All to mobility services.
  • end- to-end urban inclusive digital mobility solutions designed by disabled users with the support of methodology experts, assistive technology suppliers, transport operators and municipalities.

Our Role

Trilateral is responsible for the technical coordination of the TRIPS project as well as for developing a Mobility Divide Index (MDI) that takes into account users’ requirements around mobility obstacles and a list of potential inclusive mobility solutions agreed between international networks of transport operators, technology suppliers and disabled users.



TRIPS will develop a co-design approach that empowers disabled users to take part in open innovation, by assuming a leading role in the design of digital travel ecosystems through a Co-design-for- All methodology.

TRIPS will facilitate local disability groups to deploy this approach in 7 European Cities – Lisbon, Zagreb, Bologna, Cagliari, Brussels, Sofia, Stockholm.



TRIPS will reframe the issue of accessibility in a systemic manner, explore synergies and propose solutions in the intersection of those sectors that address users’ mobility needs.

TRIPS will develop a common understanding of institutional barriers that hinder the adoption of accessible solutions and develop policy recommendations and a roadmap for industry action towards lifting them in close collaboration with disabled users.

Finally through cross-sectoral dialogue across assistive, ICT, transport, other sectors the project hopes to stimulate the market for Assistive Technology providers and for companies specialised in Accessible design.

The innovative outputs will contribute to open new avenues for developing new transport services and collaborations on business ideas in the area of inclusive digital mobility for both the developed and the developing world.

For more information and updates visit the TRIPS project website.


Please contact our team for more information:


Tally Hatzakis, Senior Research Analyst at Trilateral Research



This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 875588

‘Risk Assessment Report and Methodology’

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