Inspiring CitizeNS Participation for Enhanced Community PoliCing AcTions



INSPECT solution for community policing, two way communication


Community engagement in policing allows citizens to collaborate with Law Enforcement Agencies (LEAs) to prevent and control crime. Widespread social media use provides an opportunity to facilitate this collaboration, sharing of intelligence and support on ongoing investigations.



INSPEC2T develops a sustainable framework for community policing that effectively addresses and promotes seamless collaboration between the police and the community. The project develops an innovative technical solution to engage with and empower communities and to enhance communication and information sharing.


Our Role

Trilateral Research leads the dissemination and exploitation of the project.

This involves developing and implementing the project’s strategic communications plan to raise awareness of INSPEC2T, increasing the impact of the project exploitation activities.

As project leader on dissemination, Trilateral is responsible for:

  • the creation and development of the project website
  • writing academic and popular press articles
  • coordinating blog articles and press releases in collaboration with other partners
  • leading social media activity
  • designing information materials (posters, brochures, and newsletters)
  • regularly monitoring the effectiveness of the dissemination activities

In the first 18 months of the INSPEC2T project, the dissemination, communication, and exploitation activities targeted over 340,000 stakeholders.

Trilateral has provided bespoke advice on the privacy and data security considerations and requirements for the design and implementation of the INSPEC2T system. Our design recommendations have been implemented into the INSPEC2T solution design by the technical team.

Additionally, Trilateral has led the assessment activities for one of the project test case – the Preston test case – working in close collaboration with Lancashire Constabulary.

Our team has conducted primary research (8 interviews, a workshop, and observation during the testing phase) with representatives from Preston Police, partner organisations and staff and students from the University of Central Lancashire (UCLan) to understand the maturity of Community Policing in Preston and user feedback on the INSPEC2T solution.



  • The INSPEC2T technical solution that provides real-time information on safety risks and enables crime reports to be sent and information sharing between Law Enforcement Agencies and citizens. The technical solution includes an app, public portal for citizens, and secure portal for the police.
  • An awareness-raising game, Resource Force, a dispatch officer resource management simulation game.
  • The Next Generation Community Policing Roadmap



CLICK on image for a bigger preview

  • INSPEC2T has been piloted in 5 European cities (Belfast, Valencia, Engomi, Groningen, and Preston) by Law Enforcement Agencies, partner agencies, and citizens using everyday scenarios (e.g., drug dealing, theft, anti-social behaviour).

The value of INSPEC2T was highlighted by the different stakeholder groups in terms of helping organisations address citizen concerns, reducing communication costs, and facilitating enhanced communication between citizens and Law Enforcement Agencies.

  • INSPEC2T has been promoted through television and radio appearances, articles in the popular press and journal articles to hundreds of thousands of stakeholders, and the INSPEC2T has been presented and discussed at approximately 100 events including conferences and workshops.
  • INSPEC2T was a co-organiser of the Next Generation Community Policing (NGCP) Conference which brought together Law Enforcement Agencies, policy makers, researchers, and technology developers to learn more about the different technical solutions that are being developed by the related European Commission funded projects. Additionally, the conference provided an opportunity to witness live demonstrations of the solutions, receiving media coverage of the INSPEC2T demo from the national television.

For more information and updates visit the INSPEC2T project website and follow us on Twitter @INSPEC2T and LinkedIn


Please contact our team for more information:

Su Anson, Research Manager at Trilateral Research




The INSPEC2T project – Inspiring CitizeNS Participation for Enhanced Community PoliCing AcTions – has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 653749.

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