Privacy and terms

Privacy

Trilateral Research is committed to safeguarding your personal information in accordance with data protection law.

Trilateral Research’s Privacy Statement explains how, and on what legal basis, we collect, store, and use personal information about you as:

a visitor to our website
an applicant for a job at Trilateral
or when you otherwise choose to interact with us.

Cookies

Cookie Policy 

September 2019 

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g., a computer or smartphone) when you access a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions. Most browsers support Cookies, but you can set your preferences to decline them and delete them whenever you like. Cookies allow our site to remember your preferences and play an important role in making the site work better for you. To some extent, cookies can be seen as providing a “memory” for the website, enabling it to recognise a user and respond appropriately. 

We use Cookies to manage functionality on our website and to provide usage insights to help us improve our service for our users. Where a cookie is not strictly necessary, we give you the opportunity to opt-out of its usage. We do not use cookies to track your behaviour once you have left our website, and the data from cookies will not be passed on to or used by any commercial enterprise that are not operating under our instruction and only process data as laid out in this policy. 

How do we use cookies? 

A visit to our website may generate “first-party” cookies and “third-party” cookies. Third-party cookies are only generated with your agreement. We use third-party cookies to provide enhanced site functionality such as embedded video content. 

We use the following cookies and similar technologies: 

  • Strictly necessary cookies.These cookies are essential for the operation of our website and online tools or services. They include, for example, cookies that enable you to log into private areas of our website.
  • Performance/Statisticscookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. We have configured our analytics solution to preserve our visitor’s privacy, such as for example  anonymising IP addressesAll information these cookies collect is aggregated and therefore anonymous. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionalcookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences, for example your username, language or text size. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. 

The tables below explain the cookies we use and why we use them. 

 

PHP Session Cookie 
TypeStrictly Necessary
PurposeThis cookie enables us to establish and maintain a browsing session when visiting our website. It is a temporary mechanism that enables the management of interactions with you while visiting our website.
Retention periodThis cookie is deleted when you close your browser.
Cookie NamesMore Information
PHPSESSIDN/A

 

Contact Form 7 
TypeFunctional
PurposeThese are cookies set by the software we use for our contact forms, so that they function appropriately.
Retention periodThis cookie is deleted when you close your browser.
Cookie NamesMore Information
cf7msm_checkN/A

 

Matomo 
TypePerformance / Statistics
PurposeThese cookies are set by Matomo, our web analytics platform. This enables us to understand how our website is performing and to evolve our service offering.



We have configured Matomo optimally to preserve our user’s privacy, they are operating under our instructions and do not process the data we share with them for other purposes. We consider this a functional cookie that is in our legitimate interests to place, in-line with recent CNIL guidance on the topic of Cookies and similar technologies. You do have the option of opting out of this processing when you first visit our website or by managing your cookie preferences using our cookie management tool.
Retention periodTBD
Cookie NamesMore Information
_pk_ref, _pk_cvar, _pk_id, _pk_ses, _pk_hsr, piwik_ignorePrivacy Policy

 

Youtube 
TypeFunctional
PurposeThis cookie is set by Youtube for the purpose of making video content available within our website. You can control whether this cookie is used or not.
Retention period6 months
Cookie NamesMore Information
PREF, GPS, VISITOR_INFO1_LIVE, YSCPrivacy Policy

 

Vimeo 
TypeFunctional
PurposeThis cookie is set by Vimeo for the purpose of making video content available within our website. You can control whether this cookie is used or not.
Retention period2 years
Cookie NamesMore Information
vuid

, playerPrivacy Policy

 

How do I change my cookie settings? 

Our cookie management tool allows you to specify your preferences for those cookies that are placed for by this website which are not strictly necessary for its delivery. You can manage your cookie preferences using the button below: 

Other ways to manage cookies 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. 

Find out how to manage cookies on popular browsers: 

To find information relating to other browsers, visit the browser developer’s website.  

Outsourced DPO

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Serve as your DPO

Company name and contact details transmitted to the ICO Company name and contact details available to:
  • Management
  • Employees
  • Data subjects
Article reference: 37

Contact point for data subjects

  • Contact data accessible on the websites and privacy notices
  • Function as the main public contact point (email & post)
  • Guide your organisation on the possible sources of data access requests.
Article reference: 38(4)

Contact point for Data Protection Authorities
(e.g. ICO)

Liaise with the ICO in case of issues with data subjects and data breaches.
Article reference: 39(1)(d), 39(1)(e), 36

Ad hoc advice on difficult data protection issues

Written opinions on data protection queries, with an analysis of relevant issues or other relevant legislative elements
Article reference: 39(1)(a)

Regular newsletter to inform and advise on relevant developments and possible challenges in data protection

Newsletter containing the latest regulatory news and compliance guidance, and news concerning conferences and training opportunities
Monthly
Article reference: 39(1)(a)

Annual gap analysis

Audit and gap analysis to map new activities and data-processing practices
Virtual
Article reference: 39(1)(b)

Status discussion (via phone/skype) and report

Discussion and report
Every 6 months
Article reference: 39(1)(b)

Review of the privacy notices

Review of the privacy notices to ensure accuracy and advice on how to improve
Article reference: 39(1)(b)

Provide advice to the client organisation on how to carry on data protection impact assessments (DPIA) and to monitor their performance

We provide advice on:
  • Whether to carry out a DPIA
  • The best methodology to follow
  • Whether to carry out the DPIA in-house or to outsource it depending on the complexity
  • What safeguards (including technical and organisational measures) to apply to mitigate any risks to the rights and interests of the data subjects
  • Whether the DPIA has been correctly carried out and whether its conclusions are in compliance with the GDPR
Article reference: 39(1)(c)

Oversee the establishment and maintenance of the Record of Processing Activities

  • Contact point for the designated employee
  • Guidance on the Record, including provision of check-lists, best practices, and methodological advice
Article reference: 39

Provide guidance on data breach handling and reporting

  • Contact point for the responsible person
  • Contact point for the ICO
  • Advice on best practices for handling data breaches, including notification requirements, reporting and identification of measures to limit damage
Article reference: 33(3)(b)

Monitor the data-protection-training activities and advise on their necessity

  • Inclusion of a chapter on training in the status reports
  • Provision of news and updates on relevant conferences and training courses (newsletter)
  • Provision of training materials, where appropriate
Article reference: 39(1)(b)

Email and telephone assistance

-
Article reference: -

Bespoke notifications to management on critical legislative, judicial, or policy developments that may impact your business

Email notification with explanation of the development and a preliminary overview of the impact on the organisation
Article reference: 39(1)(a)

Training seminar on the developments of data protection law and policy

-
Article reference: -

Review of the consistency of the internal documents concerning data processing practices

Cross-check of the consistency of the internal documents
Article reference: 39(1)(b)

Weekend and holidays data breach guidance

Data breach guidance during the weekends and holidays
Article reference: -

DPO Assist

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Ad hoc advice on difficult data protection issues

Written opinions on data protection queries, with an analysis of relevant issues or other relevant legislative elements
Article reference: 39(1)(a)

Regular newsletter to inform and advise on relevant developments and possible challenges in data protection

Newsletter containing the latest regulatory news and compliance guidance, and news concerning conferences and training opportunities.
Monthly
Article reference: 39(1)(a)

Annual gap analysis

Audit and gap analysis to map new activities and data-processing practices
Virtual
Article reference: 39(1)(b)

Status discussion (via phone/skype) and report

Discussion and report
Annually
Article reference: 39(1)(b)

Review of the privacy notices

Review of the privacy notices to ensure accuracy and advice on how to improve.
Article reference: 39(1)(b)

Provide advice to the client organisation on how to carry on data protection impact assessments (DPIA) and to monitor their performance

We provide advice on:
  • Whether to carry out a DPIA
  • The best methodology to follow
  • Whether to carry out the DPIA in-house or to outsource it depending on the complexity
  • What safeguards (including technical and organisational measures) to apply to mitigate any risks to the rights and interests of the data subjects
  • Whether the DPIA has been correctly carried out and whether its conclusions are in compliance with the GDPR
Article reference: 39(1)(c)

Provide guidance on data breach handling and reporting

  • Contact point for the responsible person
  • Advice on best practices for handling data breaches, including notification requirements, reporting and identification of measures to limit damage
Article reference: 33(3)(b)

Monitor the data-protection-training activities and advise on their necessity

  • Inclusion of a chapter on training in the status reports
  • Provision of news and updates on relevant conferences and training courses (newsletter)
  • Provision of training materials, where appropriate
Article reference: 39(1)(b)

Email abd telephone assistance

-
Article reference: -

Bespoke notifications to the top management on critical legislative, judicial, or policy developments that may impact your business

Email notification with explanation of the development and a preliminary overview of the impact on the organisation
Article reference: 39(1)(a)

Compliance Support

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Data Mapping

Map the data flows within your organisation to better understand how personal information flows between departments

Data Protection Impact Assessments

Where required by the GDPR or national law, conduct or review DPIAs using our library of good practices
Article reference: 35

Consent and Privacy Notice Requirements

Revise and improve consent and privacy notices to meet transparency and accoutnability requirements

Gap Analysis

Identify gaps in your organisation's compliance with the GDPR, national data protection legislation or sectoral legislation

Data Protection Audit

Audit your organisation's activities to assess your compliance with applicable data protection law

Data Protection-by-design and -default

Work with your technical and admin teams to operationalise Data Protection-by-design and -default, using established good practice
Article reference: 25

Training

We offer general, role-based (e.g., HR) and activity based (e.g., DPIA) training. All our training materials are designed to be accessible to non-experts and easy to use

General compliance support

Support for creating required documentation, including, but not limited to Records of Processing activities, Data retention (and deletion) schedules, Personal Data Breach procedures, Subject Access Request procedures, Training materials, Legitimate Interest Assessments, etc.)

‘Risk Assessment Report and Methodology’

You can view the Executive Summary and Table of contents of the Project Solebay Risk Assessment Methodology Report.

Please sign up to the Solebay mailing list to download the Full Solebay project report.