Co-design

During the design and development of a new product or solution, user requirements form the basis for evaluating and validating the new solution added value.

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During the design and development of emerging technologies and new products, an agile approach of iterated cycles of testing and feedback translates user requirements into tailored solutions; thus, mitigating potential risks throughout the development journey.

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During the design and development of new technologies, technology pilots enable organisations to test their solutions with potential users; avoiding the risk that these will fail when launched.

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To effectively develop technology that addresses complex societal challenges, the perspective of end users must remain at the centre. When developers do not involve end users in a meaningful way, the product may fall short in its potential impact.

Truly understanding any complex social problem requires domain expertise. For each of our development projects, we create a specialized, multi-disciplinary team of social science, legal and human rights experts, data scientists, computer scientists and software developers. ​​

We take an agile development approach, continuously gathering end-user requirements and perspectives within development and testing activities to enhance the quality of insights and user experience to support uptake. ​

Combined our approach ensures that investments in R&D result in visible, measurable impact for clients, partners and society.

Co-design insights

Sociotech in practice: developing AI solutions to tackle societal challenges

What does it mean to adopt a sociotech approach to design and develop AI solutions aimed at tackling complex societal challenges? For Baxter and Sommerville, this means that the "underlying premise …

Better visualisation of electronic evidence to improve digital forensic capabilities

During a digital-related investigation, electronic evidence can be gathered from a variety of sources such as cell phones, hard drives, CDs, digital cameras, electronic files such as JPEGs, and emails.…

First responders, borders, and data – can shared data help build a more coordinated response to crises and disasters?

Disasters and crises often have an international, if not a global impact. Management of these crises involves the coordination of a number of organizations and authorities across countries. For this…

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