During the design and development of a new product or solution, user requirements form the basis for evaluating and validating the new solution added value.


During the design and development of emerging technologies and new products, an agile approach of iterated cycles of testing and feedback translates user requirements into tailored solutions; thus, mitigating potential risks throughout the development journey.


During the design and development of new technologies, technology pilots enable organisations to test their solutions with potential users; avoiding the risk that these will fail when launched.


To effectively develop technology that addresses complex societal challenges, the perspective of end users must remain at the centre. When developers do not involve end users in a meaningful way, the product may fall short in its potential impact.

Truly understanding any complex social problem requires domain expertise. For each of our development projects, we create a specialized, multi-disciplinary team of social science, legal and human rights experts, data scientists, computer scientists and software developers. ​​

We take an agile development approach, continuously gathering end-user requirements and perspectives within development and testing activities to enhance the quality of insights and user experience to support uptake. ​

Combined our approach ensures that investments in R&D result in visible, measurable impact for clients, partners and society.

Co-design insights

Increasing Vaccination Uptake Through Message Framing

The COVID-19 breakthrough we have all been waiting for came this week: a vaccine. If this vaccination is approved, it would allow the world to return to normality. In order for this vaccine to be most ...

AI ethics, foresight and ethics by design: Digital Ethics Summit

How stakeholder engagement makes our communication more effective Through our experience in multi-partner projects and international consortiums, we have come to the conclusion that while stakeholde ...

Giving voice to end-users’ needs in designing new transport systems

Trilateral Research joins 11 organisations from across Europe in the newly launched H2020 TRIPS project. The ambition of the project is to take practical steps to address and pre-empt discrimination a ...

Sign up for our newsletter

Join our mailing lists to receive updates about our latest research and to hear about our free public events and exhibitions.  If you would like to find out more about how we manage your personal information please see our privacy policy.

    +44 (0)2070528285
    One Knightsbridge Green, London SW1X 7QA, UK

    +353 (0)51 833 958
    2nd Floor Marine Point, Belview Port, Waterford, X91 W0XW, Ireland