Emerging Technologies: Account Based Ticketing

Emerging Technologies: Account Based Ticketing

A presentation by the Chief Executive of Dublin Bus titled “Energy and Carbon: The Race to Zero” was recently shared widely on LinkedIn.  In it, Ray Coyne, the CEO of the public transport system set out his vision for the
Standard Contractual Clauses: New obligations for data transfers?

Standard Contractual Clauses: New obligations for data transfers?

Just before the advent of 2020, the Advocate General (AG) of the Court of Justice of the European Union (CJEU) rendered his 70-page Opinion on the Schrems II case. This followed the finding of the CJEU in Schrems that the
Celebrating Data Protection Day

Celebrating Data Protection Day

The Council of Europe (CoE) in 2006 launched a Data Protection Day to be celebrated each year on 28th January, the date on which the CoE’s data protection convention, known as “Convention 108” was signed. The day, known as Data
Data Protection Authorities Increase Oversight of Website Cookie Practices – Key Considerations

Data Protection Authorities Increase Oversight of Website Cookie Practices – Key Considerations

In December 2019, as people were gearing up for the festive season, the Belgian Data Protection Authority (DPA) issued a decision to the operator of a website. This decision should have everyone with an online presence sit up and take
Monitoring in the Workplace: Employer Considerations

Monitoring in the Workplace: Employer Considerations

As employers, managers need to be aware of their employees’ right to a reasonable expectation of privacy in the workplace, but what does this mean on the ground? Many employers still need additional support to recognise the scope of this
The California Privacy Act: A Primer for European Businesses

The California Privacy Act: A Primer for European Businesses

Since the introduction of Regulation (EU) 2016/679 (General Data Protection Regulation -GDPR), our experts have commented on European judgements, policy and legal developments and official guidance on the implementation of the GDPR.  With the implementation of the California Consumer Privacy
Right to Erasure

Better Understanding the Right to Erasure – A brief explanation of the Google Right to be Forgotten Case

Article 17 of the General Data Protection Regulation (GDPR), known as the Right to Erasure, affords data subjects the right to have their personal data erased by a data controller. The text of Article 17 specifically states: “The data subject
Pseudonymisation

Key steps in ensuring resilient and effective pseudonymisation

The explicit reference to ‘pseudonymisation’ in Regulation (EU) 2016/67 (General Data Protection Regulation – GDPR) has raised several questions about the impact and effect of pseudonymisation as well as about the nature of pseudonymised data. It also raises questions about
eReceipt and GDPR

eReceipts, The Irish Supervisory Authority’s Guidance on Using Personal Data Correctly

The Data Protection Commissioner (DPC) recently rereleased guidance on the increasingly popular use of eReceipts by organisations.  When used correctly they can be a convenient means by which a record of payment for a product or service can be provided.
Subject Access Request

Data Protection Commission publishes new Subject Access Request Guidance

The Irish Data Protection Commissioner (DPC) has released new guidance on Subject Access Requests (SARs) for individuals and controllers.  Unsurprisingly, the majority of queries and complaints the DPC receives concern individuals exercising their “right of access” under Article 15 of
Special categories of personal data: Special requirements and conditions

Special categories of personal data: Special requirements and conditions

Special categories of personal data, colloquially called ‘sensitive data’, were already recognised under the Data Protection Directive 95/46/EC as a category of personal data requiring further protection. Regulation (EU) 2016/679 (GDPR) has added genetic and biometric data to the list
Cultivating a culture of data protection within your organisation

Cultivating a culture of data protection within your organisation

“Culture eats strategy for breakfast,” is a famous quotation attributed to the business management guru Peter Drucker. For Drucker, organisational culture plays a central role in how organisations work. When it comes to data protection, a culture must be created
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Outsourced DPO

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Serve as your DPO

Company name and contact details transmitted to the ICO Company name and contact details available to:
  • Management
  • Employees
  • Data subjects
Article reference: 37

Contact point for data subjects

  • Contact data accessible on the websites and privacy notices
  • Function as the main public contact point (email & post)
  • Guide your organisation on the possible sources of data access requests.
Article reference: 38(4)

Contact point for Data Protection Authorities
(e.g. ICO)

Liaise with the ICO in case of issues with data subjects and data breaches.
Article reference: 39(1)(d), 39(1)(e), 36

Ad hoc advice on difficult data protection issues

Written opinions on data protection queries, with an analysis of relevant issues or other relevant legislative elements
Article reference: 39(1)(a)

Regular newsletter to inform and advise on relevant developments and possible challenges in data protection

Newsletter containing the latest regulatory news and compliance guidance, and news concerning conferences and training opportunities
Monthly
Article reference: 39(1)(a)

Annual gap analysis

Audit and gap analysis to map new activities and data-processing practices
Virtual
Article reference: 39(1)(b)

Status discussion (via phone/skype) and report

Discussion and report
Every 6 months
Article reference: 39(1)(b)

Review of the privacy notices

Review of the privacy notices to ensure accuracy and advice on how to improve
Article reference: 39(1)(b)

Provide advice to the client organisation on how to carry on data protection impact assessments (DPIA) and to monitor their performance

We provide advice on:
  • Whether to carry out a DPIA
  • The best methodology to follow
  • Whether to carry out the DPIA in-house or to outsource it depending on the complexity
  • What safeguards (including technical and organisational measures) to apply to mitigate any risks to the rights and interests of the data subjects
  • Whether the DPIA has been correctly carried out and whether its conclusions are in compliance with the GDPR
Article reference: 39(1)(c)

Oversee the establishment and maintenance of the Record of Processing Activities

  • Contact point for the designated employee
  • Guidance on the Record, including provision of check-lists, best practices, and methodological advice
Article reference: 39

Provide guidance on data breach handling and reporting

  • Contact point for the responsible person
  • Contact point for the ICO
  • Advice on best practices for handling data breaches, including notification requirements, reporting and identification of measures to limit damage
Article reference: 33(3)(b)

Monitor the data-protection-training activities and advise on their necessity

  • Inclusion of a chapter on training in the status reports
  • Provision of news and updates on relevant conferences and training courses (newsletter)
  • Provision of training materials, where appropriate
Article reference: 39(1)(b)

Email and telephone assistance

-
Article reference: -

Bespoke notifications to management on critical legislative, judicial, or policy developments that may impact your business

Email notification with explanation of the development and a preliminary overview of the impact on the organisation
Article reference: 39(1)(a)

Training seminar on the developments of data protection law and policy

-
Article reference: -

Review of the consistency of the internal documents concerning data processing practices

Cross-check of the consistency of the internal documents
Article reference: 39(1)(b)

Weekend and holidays data breach guidance

Data breach guidance during the weekends and holidays
Article reference: -

DPO Assist

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Ad hoc advice on difficult data protection issues

Written opinions on data protection queries, with an analysis of relevant issues or other relevant legislative elements
Article reference: 39(1)(a)

Regular newsletter to inform and advise on relevant developments and possible challenges in data protection

Newsletter containing the latest regulatory news and compliance guidance, and news concerning conferences and training opportunities.
Monthly
Article reference: 39(1)(a)

Annual gap analysis

Audit and gap analysis to map new activities and data-processing practices
Virtual
Article reference: 39(1)(b)

Status discussion (via phone/skype) and report

Discussion and report
Annually
Article reference: 39(1)(b)

Review of the privacy notices

Review of the privacy notices to ensure accuracy and advice on how to improve.
Article reference: 39(1)(b)

Provide advice to the client organisation on how to carry on data protection impact assessments (DPIA) and to monitor their performance

We provide advice on:
  • Whether to carry out a DPIA
  • The best methodology to follow
  • Whether to carry out the DPIA in-house or to outsource it depending on the complexity
  • What safeguards (including technical and organisational measures) to apply to mitigate any risks to the rights and interests of the data subjects
  • Whether the DPIA has been correctly carried out and whether its conclusions are in compliance with the GDPR
Article reference: 39(1)(c)

Provide guidance on data breach handling and reporting

  • Contact point for the responsible person
  • Advice on best practices for handling data breaches, including notification requirements, reporting and identification of measures to limit damage
Article reference: 33(3)(b)

Monitor the data-protection-training activities and advise on their necessity

  • Inclusion of a chapter on training in the status reports
  • Provision of news and updates on relevant conferences and training courses (newsletter)
  • Provision of training materials, where appropriate
Article reference: 39(1)(b)

Email abd telephone assistance

-
Article reference: -

Bespoke notifications to the top management on critical legislative, judicial, or policy developments that may impact your business

Email notification with explanation of the development and a preliminary overview of the impact on the organisation
Article reference: 39(1)(a)

Compliance Support

See below a list of standard requirements for this service, however we are always available to tailor our services in relation to our clients' needs.

Contact us to discuss further.

Data Mapping

Map the data flows within your organisation to better understand how personal information flows between departments

Data Protection Impact Assessments

Where required by the GDPR or national law, conduct or review DPIAs using our library of good practices
Article reference: 35

Consent and Privacy Notice Requirements

Revise and improve consent and privacy notices to meet transparency and accoutnability requirements

Gap Analysis

Identify gaps in your organisation's compliance with the GDPR, national data protection legislation or sectoral legislation

Data Protection Audit

Audit your organisation's activities to assess your compliance with applicable data protection law

Data Protection-by-design and -default

Work with your technical and admin teams to operationalise Data Protection-by-design and -default, using established good practice
Article reference: 25

Training

We offer general, role-based (e.g., HR) and activity based (e.g., DPIA) training. All our training materials are designed to be accessible to non-experts and easy to use

General compliance support

Support for creating required documentation, including, but not limited to Records of Processing activities, Data retention (and deletion) schedules, Personal Data Breach procedures, Subject Access Request procedures, Training materials, Legitimate Interest Assessments, etc.)

‘Risk Assessment Report and Methodology’

You can view the Executive Summary and Table of contents of the Project Solebay Risk Assessment Methodology Report.

Please sign up to the Solebay mailing list to download the Full Solebay project report.